Microsoft's New surface laptop is impossible to repair

Writer and Social entrepreneur.

So IFixIt has give a not too good verdict about the Microsoft surface laptop. This they did by ruling that the new Surface laptop “is not meant to be opened or repaired; you can’t get inside without inflicting a lot of damage.” So basically, the Microsoft’s new laptop didn’t get a 5 out of 10 repairability score, far from it. This time, iFixIt gave it a 0-out-of-10 repairability score (with 10 being easy to repair).

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“If we could give it a -1 out of 10, we would. It’s a Russian nesting doll from hell with everything hidden under adhesive and plastic spot welds. It is physically impossible to non-destructively open this device.

“The Surface Laptop is not a laptop. It’s a glue-filled monstrosity. There is nothing about it that is upgradable or long-lasting, and it literally can’t be opened without destroying it”. So what does this tell potential users of the laptop?

Microsoft's New surface laptop is impossible to repair
Microsoft’s New surface laptop is impossible to repair

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When you start to use the Microsoft’s Surface laptop, maybe I should advice you to be extremely careful, as if or when it damages, you would be left with no other choice but to go find Microsoft in their territory. Virtually no engineer can open it to attempt fixing the problem.

But wait. How about those at computer village? Well, many people have opened that the engineers at computer village in Lagos could open and close anything. They could open iPhones or any other product you want them to. Considering the fact that the Microsoft surface laptop does not have screws, it is likely that an attempt to open it will result in a forceful break but those at the village might not care as they would gladly glue anything back after work.

Thing is as the trend goes now, Microsoft is becoming more like Apple even when it comes to repairability. Apple seem to have been amassing very low scores when it comes to repairbility scores but then, we still see our dear computer village engineers open it up and do wonders. Who says we do not have talent in Nigeria.

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On another note, what exactly is the rationale behind making a product less repairable. I still don’t get. Is it the improved revenue they get from all the repairs that’d be brought to their table afterward or what. What do you say about this?


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